The Right of Withdrawal. Every consumer has the right to change their mind about a purchase they have made at a distance.
Withdrawal applies to transactions in all EU countries, which are carried out via the Internet, by email, by fax, by telephone and for transactions made outside commercial stores.
Specifically, the consumer has a period of 14 calendar days from the date of purchase to withdraw and return the product to its original condition.
For its part, the online store must change the product within 14 calendar days from the day on which it was informed of the withdrawal.
Note that a standardized pan-European withdrawal form is provided for this procedure. This form must either be available on the online store's website or accompany the product upon delivery.
For your convenience, we would like to encourage you to study the legislative framework governing e-business Law 2251/1994 https://www.kodiko.gr/nomologia/document_navigation/217614/nomos-2251-1994
The water bottle from Fresk is made of stainless steel that does not break or rust over time. Due to its material, it is not affected by acidic beverages such as fruit juices, unlike aluminum. Additionally, it is insulated, which allows it to maintain a stable temperature of the liquid for a considerable amount of time, such as during summer at the beach. It also features a straw for easy and controlled drinking for the child.
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